🔒 Privacy Policy

Last updated: May 15, 2026

Our commitment: Caresse is an intimate app. Protecting your privacy is not just a legal requirement — it's a core priority. We collect the bare minimum, we never sell your data, and you remain in full control.

1. Data controller

The data controller is the publisher of the Caresse application, reachable at admin@caresse.app.

2. Data we collect

Caresse collects only the data strictly necessary for the service to function:

Data Purpose Legal basis
Anonymous identifier (Firebase UID) Authentication and account persistence Contract performance
First name or alias Audio personalization of experiences (spoken by the AI voice) Explicit consent
Anatomical characteristics (declared biological sex) Adapting physical suggestions in experiences to participants' anatomy Explicit consent
Session parameters (practices, accessories, duration, location) Generating the personalized experience Contract performance
History of generated experiences Access to past experiences within the app Contract performance
Purchase data (via RevenueCat) Credit and lifetime unlock management Contract performance
Aggregated, anonymized usage statistics (via Google Analytics) Analysis of in-app user behavior (e.g. drop-off points in the experience creation funnel) to improve the service. No individual tracking. Legitimate interest

We do not collect: email address (unless you contact us), phone number, GPS location, contacts, biometric data, or any data that could identify you outside the app.

3. Transmission to third-party services

To generate experiences, certain parameters are transmitted to third-party AI and text-to-speech (TTS) services. This transmission is pseudonymized: the first name or alias you provided may be included, but no data that directly identifies you (email, account identifier, full legal name) is shared.

Third-party services used include:

Each of these providers has its own privacy policy and is subject to applicable regulations (GDPR for services hosted in Europe).

No personal data is sold to third parties for advertising or commercial purposes.

4. Hosting and security

Data and audio files are hosted on Microsoft Azure servers located in Europe. All communications between the app and our servers are encrypted via HTTPS/TLS.

Access to data is restricted to what is strictly necessary. No employee or contractor accesses the content of your experiences for personal purposes.

5. Data retention

Data is retained for as long as your account is active. Upon account deletion:

6. Your rights

You have the following rights regarding your personal data:

To exercise these rights, contact the publisher at admin@caresse.app. All requests will be handled within one month.

If you are located in the EU/EEA, you may also lodge a complaint with your local data protection authority. EU users may contact the CNIL (France): www.cnil.fr.

7. Account deletion and right to erasure

You may request complete deletion of your account and all associated data at any time by contacting the publisher at admin@caresse.app.

Deletion results in the permanent and irreversible erasure of all your experiences, audio files, and profile data. This action cannot be undone.

Note on credits and purchases: Account deletion results in the permanent loss of unused credits. The lifetime unlock can be restored later using the "Restore purchases" feature. See the Terms of Sale for details.

8. Cookies and trackers

The Caresse mobile app does not use advertising cookies or third-party trackers for targeting purposes. The technical identifiers used are those required for the service to function (Firebase session, RevenueCat identifier) as well as Firebase Analytics (Google Analytics), used solely to analyze anonymized user behavior within the experience creation funnel — to identify where users drop off and improve the service. No personally identifiable data is transmitted for this purpose.

9. Changes to this policy

This policy may be updated at any time. In the event of a material change affecting your rights, you will be notified within the app. The current version is always accessible from within the app and this document.

10. Contact

For any questions about the protection of your data, please contact the publisher at admin@caresse.app.